Refund policy

SHIPPING & RETURNS

Shipping

All orders are processed within 2–5 business days. Once shipped, you will receive a tracking number via email.

We ship worldwide. Delivery times vary by location:

  • Europe: 3–7 business days
  • Rest of World: 7–14 business days

Shipping costs are calculated at checkout based on your location and order weight.

Please note: international orders may be subject to customs duties and taxes. These are the responsibility of the customer.

Returns

We do not accept returns or exchanges unless an item arrives damaged or defective. If this happens, contact us within 7 days of delivery at suvereal@outlook.com with your order number and photos of the issue.

Lost or Damaged Orders

If your order is lost in transit or arrives damaged, reach out to us and we will do everything we can to make it right.

SUVEREAL. WORN WITH INTENTION.